Experienced Service Advisors
Company: Clay Cooley Auto Group
Location: Sherman
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Experienced Service Advisors
HIGH ACHIEVERS EARN HIGH REWARDS! Hyundai of Sherman is seeking to
recruit skilled and enthusiastic Service Advisors to join our
rapidly expanding Service Center. The Service Advisor is the
frontline of the Service Department who assists customers with
understanding their vehicle's maintenance and repair options and
provides an estimate of cost before they are scheduled with the
Technician. Employee Benefits & Compensation Package: Paid time off
(PTO) and Holiday pay Company paid life insurance Health and
wellness plans Medical, dental, vision, and supplemental insurance
Flexible Spending accounts Financial retirement plans WITH COMPANY
MATCHING 401K and ROTH Employee Discounts Role Responsibilities:
Advise and explain costs of vehicle maintenance and repairs to
service customers. The Service Advisor will address inquiries and
concerns and find a resolution for customer satisfaction. Manage
and update customer vehicle records, create invoices, process
payments, and validate warranty information. The Service Advisor
must update the database and offer accurate billing options to the
customer. Promote additional services and products. The Service
Advisor will have sales generation objectives and contribute to the
Service Departments revenue goals. Schedule service appointments
and coordinate with technicians. The Service Advisor will prepare
the Repair Orders, including descriptions of problems, required
repairs, and cost estimates. Verify customer's auto insurance and
set up loaner vehicles when necessary. The Service Advisor will
collaborate with the Rental Agent for alternative transportation
during the service of the vehicle. Provide progress reports to the
customer throughout the service process. The Service Advisor will
constantly communicate with the customers concerning the timeline
of completion. Employee Prerequisites: Flexible schedule Sales
experience and comprehension of the automotive industry Basic
computer operating knowledge Streamlined onboarding process Stand,
walk, or sit for long periods of time without resting. (Up to 5
hours) Capability to read and interpret documents, write routine
reports and correspondence, communicate effectively with employees,
managers, and customers. Job Type: Full-time We are an Equal
Opportunity Employer. Applicants must be 18 years or older and be
authorized to work in the United States. Applicants must have a
valid driver's license and must complete the pre-employment
screening. Sherman Bonham Gainesville Denison 75021 75020 75090
75091 75092 75418 75240 76241
Keywords: Clay Cooley Auto Group, Flower Mound , Experienced Service Advisors, Customer Service & Call Center , Sherman, Texas
