FlowerMoundRecruiter Since 2001
the smart solution for Flower Mound jobs

Customer Service Representative

Company: IntelliCentrics
Location: Flower Mound
Posted on: April 8, 2021

Job Description:

Customer Service . Flower Mound, Texas Description

The Customer Service Representative I will provide unparalleled Customer Service, ensuring every interaction is professional and accurate. Customer Service provided in response to phone calls and emails from Health Care Industry Representatives (HCIR) concerning our service and support.

Primary Responsibilities

  • Ensure accurate, courteous, and thorough assistance to customers calling or emailing in for assistance with IntelliCentrics' products.
  • Support HCIR members with timely and concise response to all inquiries, requests and issues via phone and email, daily.
  • Conduct all communications professionally and efficiently according to company policies and IntelliCentrics Brand Promises.
  • Strive for "one and done" resolution for all inquiries and issues.
  • Promote consistency in policies and procedures by using available resources to stay up to date on available features and products.
  • Communicate clearly and effectively with team-mates and customers.
  • Handle special projects or assignments as required in support of overall Customer Service Team goals.
  • Able to work the hours needed to cover various geographic regions.
  • Tolerate stress associated with handling difficult customers or situations.

    Preferred Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Exceptional time management and attention to detail skills.
    • Excellent written and verbal communication skills.
    • Hardworking and self-directed with a focus on execution and results.
    • Must be fluent with all Microsoft Office tools.
    • To perform this job successfully, an individual must be able to learn core software utilized in provision of services
    • Must be able to facilitate high quality customer service skills.
    • Knowledge of credentialing process preferred

      Required Education and/or Experience
      • High School Diploma or General Education Degree (GED)
      • Three months experience in a customer interaction role and/or training; or equivalent combination of education and experience.

        Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

        • While performing the essential functions of this job, the employee is regularly required to work at a desk with a computer for 8 hours per day.
        • Office environment, inside limited dust and dirt.
        • Must be able to work the hours associated with the position.

          Employment Status

          Non-exempt

          IntelliCentrics is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

          PM19 PI132442486

Keywords: IntelliCentrics, Flower Mound , Customer Service Representative, Sales , Flower Mound, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Health Insurance Agent - Sell for SEP with us
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Cleburne
Posted on: 04/17/2021

Licensed Health Insurance Agent - Seize SEP With Us, Inbound Leads
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Prosper
Posted on: 04/17/2021

Licensed Health Insurance Agent - Remote - Flexible Work Schedule
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Joshua
Posted on: 04/17/2021


Licensed Medicare Insurance Agent - We're all about the CREAM, Come Make it with Us!
Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Terrell
Posted on: 04/17/2021

Licensed Medicare Insurance Agent - AEP is over, sell year-round with Assurance!
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Melissa
Posted on: 04/17/2021

Logistics Sales Manager (Remote
Description: br br br Logistics Sales Manager remote br We are seeking a talented individual for a Logistics Sales Manager role at Paul Logistics. Must reside in Dallas TX This individual will be responsible (more...)
Company: Paul Logistics
Location: Dallas
Posted on: 04/17/2021

Licensed Medicare Insurance Agent (Work from Home) - Performance Bonus
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Princeton
Posted on: 04/17/2021

Licensed Medicare Insurance Agent - WFH Full-Time
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Royse City
Posted on: 04/17/2021

Licensed Health Insurance Agent - High Earning Potential
Description: Assurance, a Prudential company, is hiring Under 65 Health Insurance Sales Agents in your city. If you're already a Licensed Insurance Agent have a Residential Insurance License, we want to hear from (more...)
Company: ASSURANCE Independent Agents
Location: Celina
Posted on: 04/17/2021

Licensed Medicare Insurance Agent - Stable Earning Potential, Full-Time Sales Role
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Royse City
Posted on: 04/17/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Flower Mound RSS job feeds