Bilingual Call Center Patient Scheduler
Company: Touchstone Medical Imaging
Location: Flower Mound
Posted on: January 27, 2023
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Job Description:
Touchstone Medical Imaging is seeking experienced,
detail-oriented Patient Schedulers for our NEW, State of the Art
Call Center!We are hiring 10 New Schedulers to start in February!*
If we hire you and you refer a friend, you get $750!! *POSITION
SUMMARY:Provide courteous assistance to patients and physician
offices while scheduling and registering patients for diagnostic
imaging procedures. Responsible for collecting accurate
demographic, insurance, and all other billing information,
scheduling appointments in person order entry and performing any
other duties necessary to provide efficient, timely services to the
patients, their families and providers.Location: Lewisville, TX
Flexibility to Work From Home a few days a week after a 4-6 month
training period Brand new State of the Art Call Center! Offers
contingent upon successful background check and drug testEssential
Duties and Responsibilities: Schedules/confirms appointments and
enters appointment date and time into computerized Scheduling
application. Explains exams/procedures, preparation instructions
and location directions to patients and provider office staff.
Contacts referring provider offices to obtain exam orders if
necessary. Answers telephone and either responds to inquiry or
directs caller to appropriate personnel. Consistently maintains
composure during all calls, escalating to leads when warranted
Other duties as assigned.Minimum
Qualifications:Education/Licensing/Certification: High school
diploma or equivalent medical scheduling or customer service
experienceExperience (years and type): 1-3+ years related health
care scheduling for multiple locations, medical terminology,
physician billing and/or medical reception/medical office
experience preferred. Call center or phone experience preferred.
Previous customer service background required. Experience working
with a computerized scheduling system preferred. Bilingual
preferredKnowledge and Skills: Precise data entry skills. Ability
to schedule patients rapidly and accurately. Demonstrated
organizational skills. Excellent verbal and telecommunication
skills to communicate with patients, referral sources and staff.
Ability to work in fast-paced, high productivity environment.
Ability to document accurately and concisely. Careful attention to
detail. Ability to maintain patient confidentiality. Ability to
answer multi-line phone. Ability to meet call center
metrics#TMICAREERSU.S. Radiology Specialists is an equal
opportunity at will employer and does not discriminate against any
employee or applicant for employment because of age, race,
religion, color, disability, sex, sexual orientation or national
origin.by Jobble
Keywords: Touchstone Medical Imaging, Flower Mound , Bilingual Call Center Patient Scheduler, Other , Flower Mound, Texas
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