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Systems Operations Engineer

Company: Wells Fargo
Location: Flower Mound
Posted on: June 9, 2021

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

This position is in the Strategy team that is part of Maintenance, Planning and Control (MPAC) in Infrastructure Maintenance Services (IMS).

IMS orchestrates and executes maintenance and performs support for more than 85% of the server and storage infrastructure in Wells Fargo. These activities are foundational to effective management and mitigation of vulnerabilities and risk for the technology infrastructure that runs Wells Fargo's digital services.

The Strategy team in MPAC is transforming the way this service is provided by envisioning the future state of the IMS organization services, developing strategies to realize the vision, and leading strategic execution. We are an agile organization focused on delivering iterative value that constantly moves us towards our vision.

This role will be responsible for understanding the organization's vision, helping build the strategy, and driving execution. The successful candidate will be expected to:

  1. Adopt an agile mindset and utilize Enterprise Agile processes and tools

  2. Operate effectively as part of a dynamic, driven and energized team

  3. Intensely focus on simplicity and challenge complexity

  4. Be a peer leader and individual contributor

  5. Be data driven and use data analysis to support decision making

  6. Identify and tackle opportunities to create efficiency and business process automation

  7. Dig into problems transparently and courageously to drive effective problem articulation

  8. Utilize systems thinking to develop simple, effective, focused systems

  9. Build strategic frameworks that create consistency and transparency across organizations

  10. Focus on partnership and integration across the technology organization

  11. Communicate and collaborate with individual contributors, managers and executive leadership

Required Qualifications

  • 5+ years of systems support analysis experience demonstrated through work or military experience
  • 3+ years of experience working in managed services as demonstrated through work, military, or education
  • 3 + years of experience leading and executing complex technology transformational programs across an enterprise
  • 5 + years of technology portfolio or demand management experience
  • 1+ year of Agile experience
  • 2+ years of business systems analysis or design experience
  • 2+ years of data analysis experience

Desired Qualifications

  • Experience supporting an enterprise-level environment
  • Ability to interact with all levels of an organization; including management
  • Strong team or technical leadership experience
  • Strong verbal, written, and interpersonal communication skills
  • Advanced Microsoft Excel skills
  • Microsoft Visio experience
  • 3+ years of process definition and documentation experience
  • 3+ years of process design or improvement experience
  • Experience with strategy development and implementation
  • Experience articulating a complex problem, design, or build strategy

Job Expectations

  • Ability to work additional hours as needed
  • Ability to travel domestically

Street Address

AZ-Tempe: 1305 W 23rd St - Tempe, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Keywords: Wells Fargo, Flower Mound , Systems Operations Engineer, Other , Flower Mound, Texas

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