Spa Assistant Manager

Company: Hand & Stone
Location: Flower Mound
Posted on: June 8, 2021

Job Description:

Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter. The ideal candidate will have a minimum 1-2 years of sales/customer service experience, preferably in a sales and/or spa environment. This opportunity is a great chance to learn and grow in your career.

The primary Qualifications and Requirements of this role include, but are not limited to:

• Train and build a sales team
• Observe Spa Associates client interaction and provide immediate feedback
• Ensure Sales scripts are being utilized
• Role play
• Conduct daily sales warm ups and weekly sales meetings
• Weekly recaps of key performance metrics i.e, conversion, gift cards sales, member retention
• Set weekly goals
• Develop and administer weekly Sales contests
• Retail/sales experience
• A passion for people and sales
• High level of enthusiasm
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Knowledge and understanding of all spa services and product line
• Interview and hire Sales Associates
• Develop Sales desk schedule
• Maintain Sales desk supplies

What's in it for you?

• Hourly wage plus commissions and generous bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Contests

Keywords: Hand & Stone, Flower Mound , Spa Assistant Manager, Other , Flower Mound, Texas