McLean 2 (19052), United States of America, McLean, Virginia
Director - Diversity, Inclusion & Belonging - Enterprise & Staff
Groups ABOUT CAPITAL ONE
From its founding days, Capital One has been on a quest to build
a franchise. That required a bold vision and an unwavering
commitment to the customer. We have made a number of franchise
enhancing choices over the last 25 years. Building a brand. Buying
banks. Building a national bank. Going all-in on technology and
digital. Reimagining the customer experience, and serving them with
ingenuity and humanity.
At Capital One, we embrace the idea that we do well as a company
by doing good in the communities we serve. From our inception, we
have sought to address the long-term health and sustainability of
our communities, especially those that are struggling to adapt to a
changing economy or recovering from decades of disinvestment. We’re
working to design products, services and programs that deliver
impact today and tomorrow. To make our customers’ and associates’
lives better. To envision and drive toward what our world could
be. To change banking and our communities for good.
ABOUT DIVERSITY, INCLUSION & BELONGING (DIB)
Our highest calling has always been to attract, develop and
inspire the world’s best people - from across the full spectrum of
differences. Our associates are the heart of Capital One and
our commitment to diversity, inclusion and belonging (DIB) are
valued at our core. We empower our associates to do great
work by creating an inclusive culture that values diverse
perspectives, fosters collaboration, and encourages innovative
ideas. A workplace where everyone feels safe, seen, heard,
valued and able to bring their best, most authentic selves to work.
We call this our Culture of Belonging, and it rests at the heart of
our Diversity, Inclusion & Belonging efforts.
We constantly analyze our approach to DIB leadership, which is
itself informed by both external voices and internal experiences.
We’ve steadily increased our investment in DIB by growing our
recruiting approaches and pipelines in order to attract diverse top
talent, building sophisticated and industry leading DIB education
and training for our leaders and associates, expanding the reach
and impact of our Business Resource Groups (BRGs), and creating
breakthrough programs and solutions that accelerate the deep
embedment of our DIB principles across our organization. We
are building an innovative and strategically bold DIB agenda
focused on not only growing DIB in our workplace, but also in
leveraging the depth of our expertise and the reach of our
resources to advance equity, inclusion and belonging across our
Learn more about our DIB story and consider joining us as we
continue on our journey to becoming the world’s benchmark
destination for DIB leadership:
ABOUT THIS OPPORTUNITY
The Director of Diversity, Inclusion and Belonging (DIB) for the
Staff and Enterprise Services (ES) organizations (~8000 associates
and ~260 executives) will create, develop, execute and manage
horizontal initiatives that promote DIB across these key groups.
(People Leadership and development, Learning, Retention, Talent
Management, Talent Acquisition, and more).
Partnering with our Staff and ES executives and HR leaders,
People Analytics, and other key stakeholders to assess
opportunities, create DIB strategies and plans, and support
execution through coaching, consulting and thought partnership.
This role will work independently with key stakeholders to
identify and address client needs in a collaborative approach. This
role will serve as a key diversity partner to ensure that DIB
remains a priority and is closely linked to the division’s overall
business strategy. Works with key partners within and outside of
the team to execute and bring these strategies to life.
Bringing intellectual rigor, data and insights, best
practices, and effective communications to conversations - having a
strong point of view and influence on executive mindsets and
actions relative to DIB.
Partnering closely with Capital One’s Head of Diversity,
Inclusion & Belonging to build our enterprise DIB capabilities,
contribute to program innovation, and to include, inspire, and
empower a talented team to deliver on the company’s bold DIB
agenda, mission and commitments.
Will lead the development of next-in-class programming and
innovative strategies to attract, develop, promote and retain women
and underrepresented groups (URG).
Build and maintain strategic internal and external partnerships
to aid knowledge sharing, recruiting and best practices.
Works closely across Human Resources Consultants (HRC), Talent
Acquisition and the enterprise DIB teams to assess and build best
in class processes and programs to support the diversity strategy
and help us to deliver on our DIB aspirations
Develop and manage the diversity reporting metrics to analyze
accurate interpretation of results
Builds adaptable plans that meet the business where it is, but
lead it through a thoughtful, intuitive growth journey on DIB.
Develop a strong knowledge of Capital One’s businesses and
strategies providing important linkages with other functional areas
that integrate and impact the diversity strategy.
Act as strategic advisor and thought partner across Capital
One’s core and extended DIB community providing bold thought
leadership, expert insight, deep expertise and related
Will provide direct support and set DIB strategy for several
senior executives and their organizations requiring frequent
communication, ability to influence and counsel leadership at all
Proven success in collaborating independently to identify needs
and develop innovative and frontier-leading diversity solutions to
drive business impact; consulting and influencing skills
Must possess strong analytical skills & problem-solving
capabilities, and demonstrate ability to weave robust analysis into
strategic planning, influencing and problem solving.
Proven track record in prioritizing competing priorities
Excellent communication (written and oral) skills with a proven
ability to influence and drive change
Ability to demonstrate empathy, humanity and inspirational and
servant leadership that activates, inspires and activates the
hearts and minds of others to engage in the work and journey of
Collaboration skills including the ability to integrate and act
upon diverse perspectives.
Ensure compliance to corporate policies and standards.
Basic Qualifications :
Bachelor’s Degree or Military Experience
At least 7 years of experience in Human Resources or at least 7
years of experience in Diversity, Inclusion & Belonging or at least
7 years of a combination.
At least 7 years of experience in a Diversity, Equity, Inclusion
and Belonging leadership capacity
At least 10 years of experience in a Diversity, Equity,
Inclusion and Belonging leadership role
At least 10 years of experience in Human Resources
At least 7 years of experience in Project Management (planning,
At this time, Capital One will not sponsor a new applicant for
employment authorization for this position.