FlowerMoundRecruiter Since 2001
the smart solution for Flower Mound jobs

Manager, Quality Assurance-AML

Company: USAA
Location: Flower Mound
Posted on: August 30, 2020

Job Description:

Purpose of Job We are currently seeking a talented Manager, Quality Assurance-AML for one of the following locations: San Antonio Home Office I, Phoenix Campus, Plano Legacy or Tampa Crosstown.

Manages a team who measure, analyze, and report on moderately complex quality and compliance evaluations on the technical skills and the business processes of CoSA internal line(s) of business. Develops employees through regular coaching and feedback that leads to improved results. Executes quality process improvements and leads organizational process changes. Maintains compliance with policies, procedures, and regulations. Leads and champions efforts on identifying and managing existing and emerging risks and ensuring these risks are effectively identified, measured, monitored and controlled. Job Requirements About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

Tasks:

Holds responsibility for recruiting, developing and retaining high-performing team dedicated to first line of defense quality, compliance and risk control monitoring and evaluation efforts.

Manages employee performance and facilitates professional development and career progression.

Ensures employees understand how the tasks they perform help mitigate risk and protect the brand and reputation of USAA.

Plans, develops, executes and monitors all Quality and Affiliate evaluation processes and procedures as well as specialty evaluation requests, ad-hoc studies and projects.

Manages, supports, and calibrates to delivers evaluation results and analysis to various stakeholders and internal/external customers.

Provides recommendations to process and product owners for improvements based on industry best practices and regulatory/compliance standards.

Provides guidance and support related to various review and evaluation aspects, including but not, limited to assisting with action plans and follow-up on plan execution.

Identifies opportunities to automate/streamline quality and compliance efforts.

Creates a collaborative environment that fosters cross-functional communication, both internal and external to CoSA, for collective success towards attainment of strategic/tactical quality and compliance objectives.

Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate quality reviews/evaluations performance standards.

Reviews evaluations performed, territories, methods of inspection and Affiliate relationships to ensure quality processes are relevant and business risks are mitigated.

Serves as the SME for policies, procedures, practices and expertise for CoSA/Affiliate Quality and Reinspection Programs.

Assists with state investigations, internal/external assessment engagements, trials and pre-trial/trial activities for CoSA Litigation cases.

Minimum Requirements:

Bachelor's Degree Or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10years total).

6 years of progressive related experience in a quality assurance role within a financial services industry, combined with customer service, operations, or processing experience in relevant industry.

2 years of direct team lead, supervisory or management experience.

Strong communication skills with demonstrated ability to deliver presentations and communicate information in a way that is easily understood by varying audiences.

Advanced understanding of the quality assurance discipline and demonstrated application of knowledge, skills and abilities towards work products and deliverables.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Skills:

Previous QA/QC experience.

Advanced knowledge of BSA/AML Regulatory Reporting, USA PATRIOT Act and OFAC requirements.

Previous feedback experience.

Demonstrated ability to develop and communicate complex information effectively, both verbally and written.

Ability to Influence.

Ability to handle and resolve conflict.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 9/02/20 by 11:59 pm CST time .

Keywords: USAA, Flower Mound , Manager, Quality Assurance-AML, Other , Flower Mound, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Liver Kidney Transplant Nurse Days
Description: The Registered Nurse RN exhibits and executes Baylor Scott White Health BSWH Values Behaviors in delivering and coordinating patient care. Utilizing the BSWH nursing professional practice model, (more...)
Company: Baylor, Scott & White Health
Location: Keller
Posted on: 09/23/2020

Hair Stylist - Frisco Marketplace
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: The Colony
Posted on: 09/23/2020

ULTRASOUND TECH RDMS
Description: Your Job: In this highly technical allied imaging professional position, you ll collaborate with a multidisciplinary team to provide the very best imaging services, which include ultrasound, CT scan, (more...)
Company: Methodist Health System
Location: Mansfield
Posted on: 09/23/2020


Company Truck Driver - Solo, Teams & Trainees
Description: Back Your Success With An Industry Leader Tyson Foods provides CDL-A OTR truck driver jobs that offer fantastic benefits and consistent pay Average 2,600 miles/week and 70,000 per year Take (more...)
Company: Tyson Foods
Location: The Colony
Posted on: 09/23/2020

Certified Med Tech Job
Description: Baylor Scott White Health laboratory is hiring Medical Technologists.Our Medical Technologists performs a full range of chemical, microbiologic, immunologic, hematologic, molecular, and/or immunohematologic (more...)
Company: Baylor, Scott & White Health
Location: Rowlett
Posted on: 09/23/2020

EPA CERTIFIED SEALED SYSTEMS APPLIANCE TECH! Start now!
Description: Well-fundedNational In-Home Services Company with rapid expansion is looking for experienced Sealed Systems Technicians with current EPA Certification that want to make great money, get paid twice every (more...)
Company: PULS
Location: Euless
Posted on: 09/23/2020

Trash Collector - Truck Required - $250 bonus
Description: Job Description: 10 10 Part Time Night Trash Collector - Truck Required - Immediate Hire, Start now Valet Living is a National doorstep trash and recycling pickup service for residential apartment (more...)
Company: Valet Living
Location: Grapevine
Posted on: 09/23/2020

Auto Technician - Part Time/Full Time - Wylie, TX
Description: Geared for the Driven During these uncertain times of COVID-19, Valvoline Instant Oil Change SM VIOC is proud to serve those who need to be on the road, including first responders and medical workers (more...)
Company: Valvoline Instant Oil Change
Location: Wylie
Posted on: 09/23/2020

Part Time Night Trash Collector - Grapevine - $250 bonus - Truck Requi
Description: Valet Living is a National doorstep trash and recycling pickup service for residential apartment communities. Since 1995, Valet Living has grown to become the industry leader, servicing 1.3 million apartment (more...)
Company: VALET LIVING
Location: Grapevine
Posted on: 09/23/2020

Petroleum Supply Specialist
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Wylie
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Flower Mound RSS job feeds