Technical Product Delivery Manager
Company: JPMorgan Chase & Co.
Location: Plano
Posted on: April 2, 2026
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Job Description:
Description Shape the future of product delivery while crafting
solutions that enhance and optimize customer experiences. Lead
end-to-end processes, manage dependencies, and liaise with
stakeholders as part of a team at the forefront of innovation. As a
Product Delivery Manager in Identity and Access Management, you
work to enhance and optimize the way products are delivered to
customers. As a key member of the team, you create solutions and
efficiencies that enable successful implementations in an expedient
and organized way. Job responsibilities Leads end-to-end product
delivery processes including intake, dependency management, release
management, product operationalization, delivery feasibility
decision-making, and product performance reporting, while
escalating opportunities to improve efficiencies and functional
coordination Leads the completion of change management activities
across functional partners and ensures adherence to the firm’s
risk, controls, compliance, and regulatory requirements Effectively
manages timelines and dependencies while monitoring blockers,
ensuring adequate resourcing, and liaising with stakeholders and
functional partners Manages demand intake and continuously improve
backlog with the team, ensuring all items are clearly described
with acceptance criteria, estimated and prioritized Creates and
maintains the product's definition and artifacts including product
roadmap, strategy and vision for the product and customer facing
SLOs/SLAs Creates and drives the go-to-market plans for the product
including firmwide communications and support models Partners with
line of business (LOB)/corporate end users and functional groups to
assess needs, understand requirements and syndicate solutions that
meet requirements for risk and control,
audit/regulatory/compliance, client service, and user experience
Required qualifications, capabilities, and skills 5 years of
experience or equivalent expertise in product delivery or a
relevant domain area Demonstrated ability to execute operational
management and change readiness activities Strong understanding of
delivery and a proven track record of implementing continuous
improvement processes Experience in product or platform-wide
release management, in addition to deployment processes and
strategies Experience in technical vendor management Functional
areas and work experience including Identity and Access Management
(IAM), RSA, Product Adoption and fine-grained access control Strong
risk and controls background with ability to manage breaks, issues,
control procedures and audits Outstanding written and verbal
communication skills Preferred qualifications, capabilities, and
skills Proficient knowledge of the product development life cycle,
design, and data analytics Strong technical background, preferably
engineering based Accomplished track record in utilizing JIRA,
Confluence and accompanying tools Demonstrated relationship
management skills in an enterprise environment
Keywords: JPMorgan Chase & Co., Flower Mound , Technical Product Delivery Manager, IT / Software / Systems , Plano, Texas
