Testing Technology Lead Analyst
Company: Citi
Location: Flower Mound
Posted on: June 16, 2022
Job Description:
The Testing Tech Lead Analyst is a strategic professional who
stays abreast of developments within own field and contributes to
directional strategy by considering their application in own job
and the business. Recognized technical authority for an area within
the business. Requires basic commercial awareness. There are
typically multiple people within the business that provide the same
level of subject matter expertise. Developed communication and
diplomacy skills are required in order to guide, influence and
convince others, in particular colleagues in other areas and
occasional external customers. Significant impact on the area
through complex deliverables. Provides advice and counsel related
to the technology or operations of the business. Work impacts an
entire area, which eventually affects the overall performance and
effectiveness of the sub-function/job family.Responsibilities:
- Supports Initiatives related to User Acceptance Testing (UAT)
process and product rollout into production. Testing specialists
who work with technology project managers, UAT professionals and
users to design and implement appropriate scripts/plans for an
application testing strategy/approach.
- Plans, conducts and manages a broad range of systems and
application testing deliverables for IT projects.
- Obtains detailed specification from business users and
development to ascertain specific output information
requirements.
- Works with other teams to develop integrated methodologies for
testing end-to-end transactions in order to ensure that IT Testing
is delivering a quality product to users in an established
timeframe.
- Analyzes and communicates test results to project teams;
recommends appropriate course of action.
- Provides accurate and precise estimates for assigned task
duration and work effort, along with confidence level, and
foreseeable dependencies.
- Monitors projects on an ongoing basis, evaluating progress and
quality, managing risks / issues, and taking corrective action as
necessary to meet project deadlines.
- Has impact on IT testing by influencing decisions through
advice, counsel or facilitating services to others.
- Acts as advisor and mentor for junior members of the team.
Resolves a variety of complex issues through evaluative judgment
and analytical thought.
- Exhibits comprehensive knowledge of several areas within IT
testing and has a good understanding of the industry.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 6-10 years experience in Business Analysis or Systems
Analysis
- Ability to effectively use complex analytical, interpretive and
problem solving techniques
- Requires communication and diplomacy skills to guide, influence
and convince others.
- Ability to organize/manage multiple priorities and projects
coupled with the flexibility to adapt to changes in a fast-paced
environmentEducation:
- Bachelor's/University degree, Master's degree preferredTDM
Daily responsibilities include:
- Support test data for NAQE and many groups outside of NAQE
including Business, Development, Digital, Operations, Training,
Transaction Services, and IVR
- Support initiative to automate test data end-to-end from ARD
model assigned back to the test script.
- Lead working sessions to determine test data needs, triage data
requirements, and resolve defects/dependencies on test data
- Support test data for defects and INC on high priority
- Query test databases for test data
- Provide requirements and testing for new testing tools and
testing tool enhancements
- Attend project/testing calls as requested regarding test
account needs
- Document account conditions and share data across
functions
- Participate in streamlining and improving the TDM
processes
- Support any efforts to reduce risk to the
businessQualifications:
- Preferred knowledge of -multiple LOBs: Branded Cards, Citi
Retail Services, Retail Bank
- Preferred knowledge of multiple banking applications across
multiple LOBs
- Preferred experience with test data and test environment
- Ability to plan and prioritize your workload
- Ability to verbally express ideas in a way that is easily
understood by others; including delivering presentations and
knowing your audience.
- Critical thinking skills to gather and analyze data to fully
understand testing needs
- Database (DB2, MS-Access, SQL) experience is preferred
- Automation experience
- Technical experience is a must
- High attention to detail with the ability to adapt to rapid
change.
- Excellent verbal and written communication
skills-------------------------------------------------Job Family
Group:
Technology-------------------------------------------------Job
Family:Technology
Quality------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Flower Mound , Testing Technology Lead Analyst, IT / Software / Systems , Flower Mound, Texas
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