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Testing Technology Lead Analyst

Company: Citi
Location: Flower Mound
Posted on: June 16, 2022

Job Description:

The Testing Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:

  • Supports Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
  • Plans, conducts and manages a broad range of systems and application testing deliverables for IT projects.
  • Obtains detailed specification from business users and development to ascertain specific output information requirements.
  • Works with other teams to develop integrated methodologies for testing end-to-end transactions in order to ensure that IT Testing is delivering a quality product to users in an established timeframe.
  • Analyzes and communicates test results to project teams; recommends appropriate course of action.
  • Provides accurate and precise estimates for assigned task duration and work effort, along with confidence level, and foreseeable dependencies.
  • Monitors projects on an ongoing basis, evaluating progress and quality, managing risks / issues, and taking corrective action as necessary to meet project deadlines.
  • Has impact on IT testing by influencing decisions through advice, counsel or facilitating services to others.
  • Acts as advisor and mentor for junior members of the team. Resolves a variety of complex issues through evaluative judgment and analytical thought.
  • Exhibits comprehensive knowledge of several areas within IT testing and has a good understanding of the industry.
  • Performs other duties and functions as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:
    • 6-10 years experience in Business Analysis or Systems Analysis
    • Ability to effectively use complex analytical, interpretive and problem solving techniques
    • Requires communication and diplomacy skills to guide, influence and convince others.
    • Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environmentEducation:
      • Bachelor's/University degree, Master's degree preferredTDM Daily responsibilities include:
        • Support test data for NAQE and many groups outside of NAQE including Business, Development, Digital, Operations, Training, Transaction Services, and IVR
        • Support initiative to automate test data end-to-end from ARD model assigned back to the test script.
        • Lead working sessions to determine test data needs, triage data requirements, and resolve defects/dependencies on test data
        • Support test data for defects and INC on high priority
        • Query test databases for test data
        • Provide requirements and testing for new testing tools and testing tool enhancements
        • Attend project/testing calls as requested regarding test account needs
        • Document account conditions and share data across functions
        • Participate in streamlining and improving the TDM processes
        • Support any efforts to reduce risk to the businessQualifications:
          • Preferred knowledge of -multiple LOBs: Branded Cards, Citi Retail Services, Retail Bank
          • Preferred knowledge of multiple banking applications across multiple LOBs
          • Preferred experience with test data and test environment
          • Ability to plan and prioritize your workload
          • Ability to verbally express ideas in a way that is easily understood by others; including delivering presentations and knowing your audience.
          • Critical thinking skills to gather and analyze data to fully understand testing needs
          • Database (DB2, MS-Access, SQL) experience is preferred
          • Automation experience
          • Technical experience is a must
          • High attention to detail with the ability to adapt to rapid change.
          • Excellent verbal and written communication skills-------------------------------------------------Job Family Group: Technology-------------------------------------------------Job Family:Technology Quality------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Flower Mound , Testing Technology Lead Analyst, IT / Software / Systems , Flower Mound, Texas

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