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Senior Technical Product Owner

Company: Teladoc Health
Location: Flower Mound
Posted on: May 9, 2020

Job Description:

Mission to Our Employees:--A mission-driven organization, Teladoc Health, Inc. is successfully transforming how people access and experience healthcare around the world. Through market-leading innovation in virtual care, our award-winning clinical solutions are helping millions of people resolve their healthcare needs with confidence.-- Today we have more than 2,000 employees, working together to deliver care in 130 countries and in more than 30 languages, to more than 10,000 clients including world recognized leaders.We are committed to providing our Employees with a dynamic and collaborative work environment; there is equal opportunity for learning and personal growth. Creativity and innovation are encouraged.-- Above all, our mission-oriented employees will be treated with the same attention, respect, values and care that we provide to our clients and members.What we are looking for:The Senior Technical Product Owner role is a seasoned business analyst who is able to take high-level ideas/direction from the business to drive the detailed design, definition and implementation of software used by our call center operations.-- This role will create innovations in the software to provide an extraordinary experience and rich capabilities driving maximum use of our services.What you will do: Engage with clients, users, business stakeholders and subject matter experts to document and analyze business process, functional needs and technical vision in order to understand and address evolving business needsGather requirements by conducting stakeholder interviews, current state analysis, competitive analysis, requirements workshops, and user scenario definitionCreate detailed product and technical specifications utilizing common product / service platforms where possibleProvide prioritized input to developers for new features, enhancements and work within an agile software development environment to facilitate rapid responses to changing business climates and requirementsWork closely with management to shape and maintain product roadmaps with lead responsibility for decomposing high-level information into details to drive development and execution of tactical plans across multiple software platforms, departments and processes.Troubleshoot technical and non-technical challengesPerform other duties as assigned Requirements: Bachelor's degree in an analytical field (e.g., computer science, business information systems) required (years of experience may be substituted).7 - 10 years of relevant experience as a business analyst or product manager for a B2B or B2C web applicationMaintains technical knowledge by tracking emerging trends in call center operations managementStrong English communication skills (written and verbal) - able to translate technical terms/ideas into functional and 'lay man' terms and vice versaDeep comfort and experience with web-based technologies.Demonstrated expertise with working with and developing strong relationships with customers/end-users.Ability to focus on deadlines and deliverables.Ability to work in a fast-paced environment, effectively managing multiple activities and meeting deadlines.Innovative track record - able to come up with the next great thing to advance the company strategy and product visionStrong critical thinking and complex decision-making skills - can logically think through big problems and provide recommendations for solving Preferred: Experience in the HealthCare industry.Experience working on an Agile/Scrum methodology.Good understanding of SDLC and STLC.Experience with Jira, Confluence and/or other similar technologies-- Company Benefits: Very competitive salary & equity compensation.Excellent health, dental, vision coverage.401k benefits with employer matching contribution; immediately vested.Awesome people to work with.Becoming a part of a movement in telemedicine and building something that matters. For a more detailed look at our company and values, visit our website at https://teladochealth.com/en/about/At Teladoc Health--we thrive on--difference and individuality. Teladoc Health--is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Keywords: Teladoc Health, Flower Mound , Senior Technical Product Owner, IT / Software / Systems , Flower Mound, Texas

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