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ICRM AML Business Trainer

Company: Citi
Location: Flower Mound
Posted on: June 22, 2022

Job Description:

The Senior Business Trainer is a seasoned professional role. Applies in-depth disciplinary knowledge to train and develop new and existing analysts to support the execution of their job requirements. - The role is integral to successful delivery of training for GFIU AML learners. - This position introduces the ICRM AML FIU analysts to the business and guides them to proficiency in AML casework processes, procedures, systems and regulations that enable successful performance in their roles.



This role integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new staff, manage projects / ad-hoc trainings, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.



Responsibilities include:

Plan, prepare and facilitate blended learning (instructor-led training and/or web-based training) for new-to-role and existing learners in virtual and/or brick and mortar settings.
Deliver functional training at a high level of audience satisfaction.
Understand impact of changes in procedures, systems, and casework practices.
Identify issues/concerns about proposed strategies and recommend appropriate solutions.
Ensure consistency in the delivery of regionally and globally developed programs.
Maintain reports for control, tracking, and analysis purposes and ensuring appropriate and secure retention of documents.
Demonstrate proficiency in systems, processes, and procedures in areas of curriculums delivered and supported.
Maintain subject matter expertise in all applicable lines of business, systems, and processes.
Own self-development and stay current with professional and industry best practices.
Proactively assess learner proficiency and strategize successful solutions to promote success.
Identify skill gaps and development opportunities for performance improvement.
Deploy systemic performance support.
Measure the support deployed.
Project Support, Develop, and Enhance Training Courses.
Work with Subject Matter Experts, Project Teams and other Stakeholders to define training needs and recommend training solutions to meet analyst training needs to support a business change.
Work with stakeholders in developing training materials to support training needs, including, instructor-led materials, facilitation guides, examples, exercises and assessments. -
Create project plans, training execution timelines, and maintain documentation.
Attend project meetings to understand scope and impact to training population.
Work with project management and colleagues to implement appropriate milestones in line with project timelines.
Post-implementation, measure learner performance via various feedback loops, identify any opportunities for enhancement and/or supplemental training.
Build relationships with colleagues, management, and stakeholders around the globe.
Interacting and working with other areas within ICRM and Citi, as necessary.
Implement best practices.
Identify areas for improvement.
Deploy appropriate solutions and intervention.
Improve training plans and materials.


Testing and Reporting
Support internal and external testing reviews.
Ensure 100% accuracy in all documentation.
Ensure all training artifacts are stored in alignment to internal requirements in support of MCA testing.
Support MCA/internal/ external audit and/or regulatory testing and reviews by providing accurate and thorough artifacts and other documentation on demand, often with very short deadlines.
Support Periodic Training Reports to Stakeholders.
Ensure timely and accuracy of reports before publishing to stakeholders.
Ensure all reports are stored for easy reference.
Attend to queries relating to the reports.


Required:
Two-Three years anti-money laundering transaction monitoring analysis.
Experience as an AML SME.
Must be a self-starter, flexible, innovative and adaptive.
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization.
Strong organizational and time management skills and capability to handle multiple projects at one time.
Proficient in MS Office applications (Excel, Word, PowerPoint), training tracking technologies.


Preferred:
Some knowledge of Compliance laws, rules, regulations, risks and typologies.
Some knowledge in area of focus (Corporate Banking, Consumer Banking, Markets, Cards - Citi Lines-of-Businesses).
ACAMS Certification.


Other:
Commitment to quality and attention to details.
Ability to meet tight timelines.
Experience in developing training materials.
Education level and/or relevant experience(s):
Bachelor's degree; experience in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.


NA
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Job Family Group:
Compliance and Control -------------------------------------------------
Job Family:
Compliance Risk Management ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.



Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .



View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Flower Mound , ICRM AML Business Trainer, Human Resources , Flower Mound, Texas

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