ICRM AML Business Trainer
Company: Citi
Location: Flower Mound
Posted on: June 22, 2022
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Job Description:
The Senior Business Trainer is a seasoned professional role.
Applies in-depth disciplinary knowledge to train and develop new
and existing analysts to support the execution of their job
requirements. - The role is integral to successful delivery of
training for GFIU AML learners. - This position introduces the ICRM
AML FIU analysts to the business and guides them to proficiency in
AML casework processes, procedures, systems and regulations that
enable successful performance in their roles.
This role integrates subject matter and industry expertise within a
defined area. Requires in-depth understanding of how areas
collectively integrate within the sub-function as well as
coordinate and contribute to the objectives of the function and
overall business. Evaluates moderately complex and variable issues
with substantial potential impact, where development of an
approach/taking of an action involves weighing various alternatives
and balancing potentially conflicting situations using multiple
sources of information. Requires good analytical skills in order to
filter, prioritize and validate potentially complex and dynamic
material from multiple sources. Strong communication and diplomacy
skills are required. Regularly assumes informal/formal leadership
role within teams. Involved in coaching and training of new staff,
manage projects / ad-hoc trainings, etc. by influencing decisions
through advice, counsel and/or facilitating services to others in
area of specialization. Work and performance of all teams in the
area are directly affected by the performance of the
individual.
Responsibilities include:
Plan, prepare and facilitate blended learning (instructor-led
training and/or web-based training) for new-to-role and existing
learners in virtual and/or brick and mortar settings.
Deliver functional training at a high level of audience
satisfaction.
Understand impact of changes in procedures, systems, and casework
practices.
Identify issues/concerns about proposed strategies and recommend
appropriate solutions.
Ensure consistency in the delivery of regionally and globally
developed programs.
Maintain reports for control, tracking, and analysis purposes and
ensuring appropriate and secure retention of documents.
Demonstrate proficiency in systems, processes, and procedures in
areas of curriculums delivered and supported.
Maintain subject matter expertise in all applicable lines of
business, systems, and processes.
Own self-development and stay current with professional and
industry best practices.
Proactively assess learner proficiency and strategize successful
solutions to promote success.
Identify skill gaps and development opportunities for performance
improvement.
Deploy systemic performance support.
Measure the support deployed.
Project Support, Develop, and Enhance Training Courses.
Work with Subject Matter Experts, Project Teams and other
Stakeholders to define training needs and recommend training
solutions to meet analyst training needs to support a business
change.
Work with stakeholders in developing training materials to support
training needs, including, instructor-led materials, facilitation
guides, examples, exercises and assessments. -
Create project plans, training execution timelines, and maintain
documentation.
Attend project meetings to understand scope and impact to training
population.
Work with project management and colleagues to implement
appropriate milestones in line with project timelines.
Post-implementation, measure learner performance via various
feedback loops, identify any opportunities for enhancement and/or
supplemental training.
Build relationships with colleagues, management, and stakeholders
around the globe.
Interacting and working with other areas within ICRM and Citi, as
necessary.
Implement best practices.
Identify areas for improvement.
Deploy appropriate solutions and intervention.
Improve training plans and materials.
Testing and Reporting
Support internal and external testing reviews.
Ensure 100% accuracy in all documentation.
Ensure all training artifacts are stored in alignment to internal
requirements in support of MCA testing.
Support MCA/internal/ external audit and/or regulatory testing and
reviews by providing accurate and thorough artifacts and other
documentation on demand, often with very short deadlines.
Support Periodic Training Reports to Stakeholders.
Ensure timely and accuracy of reports before publishing to
stakeholders.
Ensure all reports are stored for easy reference.
Attend to queries relating to the reports.
Required:
Two-Three years anti-money laundering transaction monitoring
analysis.
Experience as an AML SME.
Must be a self-starter, flexible, innovative and adaptive.
Strong interpersonal skills with the ability to work
collaboratively and with people at all levels of the
organization.
Strong organizational and time management skills and capability to
handle multiple projects at one time.
Proficient in MS Office applications (Excel, Word, PowerPoint),
training tracking technologies.
Preferred:
Some knowledge of Compliance laws, rules, regulations, risks and
typologies.
Some knowledge in area of focus (Corporate Banking, Consumer
Banking, Markets, Cards - Citi Lines-of-Businesses).
ACAMS Certification.
Other:
Commitment to quality and attention to details.
Ability to meet tight timelines.
Experience in developing training materials.
Education level and/or relevant experience(s):
Bachelor's degree; experience in a financial services firm,
regulatory organization, or legal/consulting firm, or a combination
thereof.
NA
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Job Family Group:
Compliance and Control
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Job Family:
Compliance Risk Management
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to
their race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected
veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified
interested applicants to apply for career opportunities. If you are
a person with a disability and need a reasonable accommodation to
use our search tools and/or apply for a career opportunity review
Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law
Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful
applicants for positions located in the United States or Puerto
Rico be fully vaccinated against COVID-19 as a condition of
employment and provide proof of such vaccination prior to
commencement of employment.
Keywords: Citi, Flower Mound , ICRM AML Business Trainer, Human Resources , Flower Mound, Texas
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