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Customer Service Representative

Company: GK's Cleaners & Laundry
Location: Flower Mound
Posted on: November 12, 2021

Job Description:

Our Dry Cleaning business is looking for experienced Customer Service Representatives to join our team. The successful candidate for this role will have strong communication skills, sense of urgency, and an understanding of the dry cleaning or garment care business. We offer weekly pay at a competitive rate, in a fully air conditioned plant!Responsibilities will include:Interacting with customers for drop off and pick up of garments.Managing phone call inquiries, and service requests.Accurately "tagging" in garments to be cleaned / pressed.Utilizing the point of sale software to process transactions, input work orders, and trouble shoot when necessary.Rack and organize cleaned garments.Maintain the organization and cleanliness of customer service work areas.Work with management team to stay updated on garment knowledge and company policy.Daily open and closing of the retail location.GK's Cleaners & Laundry provided the following inclusive hiring information:We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Inclusive of minority and disadvantaged groupsLGBTQ+ friendly workplaceAge-inclusiveREQUIREMENTSAbility to remain professional and courteous with customers at all times.Strong verbal communication skills.Ability to analyze and trouble shoot customer service opportunities.Consistent and reliable form of transportation.Effective time management skills.GK's Cleaners & Laundry is a locally owned dry cleaning business that has been in Flower Mound for over 30 years. We are a premier cleaner with high standards in quality and customer service. We take pride in employing locals and teaching new skill sets that help advance our team members in their career goals. We support the Flower Mound community with donations of clothing, and cleaning as well as environmentally by operating as a green cleaner and recycling our supplies. We thank you in advance for your interest in joining our team.

Keywords: GK's Cleaners & Laundry, Flower Mound , Customer Service Representative, Hospitality & Tourism , Flower Mound, Texas

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