Repairs Manager
Company: Blue Science, LLC
Location: Flower Mound
Posted on: January 25, 2023
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Job Description:
Repairs Sales ManagerBlue Science is one of America's largest,
most experienced, and most awarded pool service companies. We
service customers in all the major Texas and Florida Metro Areas.
Blue Science, founded in 2007, is family owned and operated, with a
strong commitment to bringing our customers pool care and
craftsmanship they can rely on now, and in the future. As a rapidly
growing organization, Blue Science is looking for an individual to
join our team who has a positive attitude, strong work ethic, and
exceptional customer service skills.As a Repairs Sales Manager with
Blue Science Pools, you are the main point of contact for customers
who are requesting pool equipment or installation services. The
main objective of this position is to service our customers by
setting up appointments, selling pool equipment and installation
services, handling escalations, and managing a team of repair
mechanics in your designated area. Whether you're selling a client
our services or selling them on a specific job, providing great
customer service is always the primary objective.This role requires
a career-minded individual who has previous experience supervising
a team, scheduling services, and managing customers. We are looking
for an individual who thrives in a fast-paced environment, enjoys
sales, and is adept at solving escalations. In addition, this
position is best suited for an experienced sales professional,
preferably with experience in the pool industry. This is primarily
a sales position with an uncapped bonus/commission pay
structure.Core Position Objectives:Answer all calls in real time,
with a goal of no calls to voice mailWork a ticket system and set
up repair appointments with customers, with a goal of all tickets
worked same dayManage and schedule a small team of repair
mechanicsSell needed parts, equipment, and installations to
customers; generate and deliver quotes to customersProvide
customers with product information and availabilitySpeak with upset
and escalated customers due to repairs issues and work towards a
resolutionBe a listener, be service mindedCoordinate with our field
staff in a support roleComplete additional daily and weekly tasks
as assignedBasic Qualifications:3+ Years in inside sales, advanced
retail sales, repairs logistics, or another applicable sales or
repair field in an office settingExcellent communication
skillsStrong knowledge of Microsoft Excel, Word, and OutlookMust be
a self-starter and able to handle a fast-paced, high-stress
environmentExceptional customer service skills are requiredMust be
professional yet personal, lively, upbeat, and willing and able to
overcome customer objections.Reliable, dependable, hard
workingCompensation:Starting salary of $55,000-$60,000Bonus
commissionsJob Type: Full-timeSalary: $60,000.00 - $90,000.00 per
yearBenefits:401(k) matchingDental insuranceHealth insuranceVision
insurancePaid time offPaid trainingProfit sharingQualifying
candidates must be able to pass a background and drug screen prior
to being hired. It is the policy of Blue Science Pools to provide
equal employment opportunities without regard to race, color,
religion, sex, national origin, age, disability, marital status,
veteran status, sexual orientation, genetic information, or any
other protected characteristic under applicable law.
Keywords: Blue Science, LLC, Flower Mound , Repairs Manager, Executive , Flower Mound, Texas
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