Information Management Analyst Lead (ERC Data Spoke)
Company: USAA
Location: Flower Mound
Posted on: June 23, 2022
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Job Description:
Purpose of Job We are seeking an Information Management Analyst
- Lead Level (ERC Data Spoke) for our Plano, TX, San Antonio, TX,
Phoenix, AZ, or Tampa, FL facility. 100% remote work opportunity is
also available.
If on location: USAA values a culture that is highly collaborative,
and we have found that a hybrid work type helps employees gain the
best of both worlds - collaborating in-person in the office and
working from home when needed to achieve focused deliverables. The
actual days onsite are determined between each employee and the
employee's manager.
If remote: Occasional travel will be required to USAA facility for
training and/or meetings
Manages and analyzes information using a variety of techniques and
tools in alignment with USAA's Enterprise Information Standards.
This role may be responsible for one or more information management
functions noted below: Metadata includes defining and documenting
data ensuring the information is understood. This may include
working with project teams or support teams to define, redefine, or
continue maintenance of the metadata. Data Quality includes
defining data quality rules ensuring data is measured and trusted.
This may include working with project teams to define data quality
requirements as well as ensuring ongoing assessments of data
quality. Information Lifecycle Management includes archiving and
purging of data to meet the needs of the business while reducing
corporate risk. Data Security and Privacy includes managing the
security of data access as well as privacy of data sharing in
compliance with external regulations and internal policies. This
may include working with other departments to ensure compliance to
GLBA, FCRA, PCI DSS, etc. Master Data and Reference Data includes
managing key corporate data to ensure the organization can manage
its operations with accurate and consistent information.
Job Requirements
About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
About USAA Risk Management
USAA is a growing financial services company and the Risk
Management function at USAA is an important part of this growth. It
is an exciting time at USAA and in our Risk Management
organization. We are a diversified team of Risk professionals,
working across all lines of business across USAA operations
(banking, insurance, investments) seeing the incredible growth
first-hand. Working at USAA in Risk Management affords you the
ability to be a part of USAA's noble mission on a daily basis. We
stand behind our 13 million members who rely on us every day.
Primary Responsibilities:As part of 1st line of defense,
responsibilities include:
Identify and manage existing and emerging risks that stem from
business activities and the job role.
Ensure risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for
business activities.
Leverages expert data management knowledge in support of one or
many of the information management practices. This person may be
acting in a steward capacity or considered a support role with
expertise for the information steward as needed. Tasks may include
any of the items noted below:
Identify and implement process improvements.
Lead discussions with cross-functional teams on complex problems.
Align best practices and tools based on business needs.
Influence or assist with prioritization of work based on
criticality and risk
Influence others across business areas and levels to implement and
enhance information solutions.
Responsible for the maintenance and validity of Information Asset
Inventories.
Champion and support delivery of information in accordance with
Information Governance standards and data management practices.
Lead the integration of Information Management practices into
existing processes including ability to incorporate data management
practices into new and emerging information technologies or complex
situations.
Improve metadata to add increasing value to the organization.
Lead the identification of and resolution of complex metadata
concerns or issues.
Lead Data Lineage collection and stitching to ensure complete end
to end data flow of critical data.
Development of data quality rules, thresholds, and standard metrics
of quality for data elements that support critical business
processes in complex situations.
Development of controls to mitigate data quality risks including
data quality plan development and overseeing the implementation of
data quality controls.
Define and oversee high risk data quality corrective action
plans.
Oversee compliance assessment process by reviewing and documenting
failures from data quality compliance assessment checks.
Analysis of Root Causes to identify existing or merging risks.
Identify opportunities to strengthen controls and reduce residual
data quality risks.
Influence others to implement and improve data quality
practices.
Develop Master and Reference Data processes and procedures to align
with Enterprise Policies and Standards.
Ensure quality and maintenance of master and reference data.
Develop of archiving and purging strategies and processes for
complex situations (Data Warehouses; Data Lakes; etc.).
Partner with IT and Legal to ensure archiving and purging
activities of data is in compliance with legal requirements.
Oversee compliance assessment process by identifying and escalating
items that may be a risk to the corporation.
Partner with IT and other Information Management resources to
define and implement complex Access Management strategies in
alignment with Information Governance policies.
Lead Privacy initiatives through classification and analysis of
sensitive data.
Ensure compliance and remediation of sensitive data to ensure
proper mitigation of inherent risk.
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
Minimum Requirements :
Bachelor's Degree in Business or Science discipline OR 4 additional
years of relevant data and analytics or technical experience can be
substituted in lieu of a degree in addition to the minimum years of
work experience.
A minimum of 8 years of experience in in an information management
practice, business application function, or data delivery; OR if
Advanced degree in a Business or Science discipline, 6 years of
experience in data and analytics, technical, or business relevant
function.
Demonstrated expertise to develop and implement of Strategies or
Processes related to Information Management in complex
situations.
Proven experience leading projects or programs in which you applied
data management practices and tools to address data management
risks and concerns during data lifecycle.
Advanced SQL knowledge including SQL-based languages.
Demonstrates the ability to lead efforts of analysis and resolution
of problems or issues; identifies when and how to escalate problems
to the appropriate level.
Experience in synthesizing key information/data and research in
order to recommend information management initiatives that meet
business goals.
Experience leading project teams or support teams to define,
redefine, or continue management of data.
Experience working in Agile Methodology.
Demonstrated expert communication skills with the ability to
deliver presentations to all levels of management including concise
presentation of complex technical details.
Indirect leadership of others to deliver results.
Demonstrated information management expertise including experience
coaching and mentoring others on information management
practices.
Preferred Experience :
Large financial institution experience with Data Quality and Data
Validation methodology
Knowledge and experience using Information Governance Catalog (IGC)
and Information Analyzer (IA) or similar Information Management
tools and technology
Proven ability to formulate, lead and execute strategic initiatives
or programs
Ability to facilitate executive level discussions, driving action
and accountability
Ability to assess and analyze information management or process
gaps as well as lead the implementation/remediation of gaps
Extensive experience recording data lineage from source to target
reporting, including existing controls/quality checks, and
detecting gaps/opportunities across data migration
Develop a comprehensive understanding of data to aid performance
monitoring and analysis
Provide mentorship and guidance to junior resources
Strong experience in developing analytical queries and automation
procedures in SQL and Python
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is: $97,200 -
$175,000 *(this does not include geographical differential, it may
be applied based on your work location)
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to
support their physical, financial, and emotional wellness. These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. Additionally, our
career path planning and continuing education assists employees
with their professional goals.
Relocation assistance is not available for this position.
Keywords: USAA, Flower Mound , Information Management Analyst Lead (ERC Data Spoke), Executive , Flower Mound, Texas
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