Operational Risk Group Manager
Company: Citi
Location: Flower Mound
Posted on: June 17, 2022
Job Description:
Citi's Global Consumer Bank, Consumer Business Operational Risk
and Control (CBORC) organization drives consistency for addressing
Operational Risk and Control issues within the Global Consumer
Business (GCB). CBORC fosters a culture of control, customer
centricity and accountability by leading efforts to identify,
anticipate and mitigate regulatory, reputational and operational
risks. This position will be part of the Global Consumer Bank
Operations & Fraud Prevention CBORC organization.The Global
Consumer Bank Operations & Fraud Prevention (GCB OFP) CBORC North
America Monitoring Utility Manager will focus on efficient and
effective execution of risk control monitoring across North America
operational units.The Operational Risk Grp Manager leads and
directs a team of professionals. Requires in-depth understanding of
how effective risk control monitoring and risk mitigation
contributes to achieving organizational objectives. Excellent
communication skills required in order to negotiate internally,
often at a senior level. Some external communication may be
necessary. Accountable for the end results of an area. Full
management responsibility of a team or multiple teams, including
management of people, budget and planning, to include performance
evaluation, compensation, hiring, disciplinary actions and
terminations and budget approval.
Responsibilities:
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Identifies risks and drive actions to address the root causes
that persistently lead to operational risk losses by challenging
both historical and proposed practices.
- Works with colleagues in other areas of Risk Management,
Finance, Compliance/Control and the Businesses to assure
appropriate management of Operational Risk processes.
- Leverage available tools and processes to support process
owners in the design and development of effective controls and
monitoring methods, with a focus on automation and efficiency.
- Resolves transactional level escalations coming from the vendor
or internal partners.
- Analyzes a multitude of scorecards/performance management tools
in an attempt to mitigate exposure
(risk/financial/regulatory).
- Monitors goals are met through performance, risk and
relationship oversight of our extended supply chain and ensures
compliance.
- Collaborates to resolve any issues which fall within the terms
of the contract. Escalate those that require commercial or legal
support.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 10+ years relevant experience
- Outstanding communication and influencing skills through all
levels of the organization and with external partners and
vendors.
- Exceptional relationship management skills; must be able to
address and resolve conflict while maintaining relationships.
- Ability to effectively communicate complex topics to a broad
audience.
- Detailed oriented with analytical skills, as the role requires
a large amount of data manipulation and presentation. Expert in
Microsoft Office Tools.
- Third Party Oversight/Vendor Oversight experience
preferred.Education:
- Bachelor's/University degree, Master's degree preferred and
managerial experience
- This role is eligible to sit at other US Citi Site
Locations-Job Family Group:Risk Management-Job Family:Operational
Risk-Time Type:Full time-Citi is an equal opportunity and
affirmative action employer.Qualified applicants will receive
consideration without regard to their race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
or status as a protected veteran.Citigroup Inc. and its
subsidiaries ("Citi") invite all qualified interested applicants to
apply for career opportunities. If you are a person with a
disability and need a reasonable accommodation to use our search
tools and/or apply for a career opportunity review Accessibility at
Citi.View the "EEO is the Law" poster. View the EEO is the Law
Supplement.View the EEO Policy Statement.View the Pay Transparency
Posting-Effective November 1, 2021, Citi requires that all
successful applicants for positions located in the United States or
Puerto Rico be fully vaccinated against COVID-19 as a condition of
employment and provide proof of such vaccination prior to
commencement of employment.
Keywords: Citi, Flower Mound , Operational Risk Group Manager, Executive , Flower Mound, Texas
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