Operational Risk Senior Manager - NA CBORC
Company: Citi
Location: Flower Mound
Posted on: May 9, 2022
Job Description:
OverviewThis position will support the monitoring of controls
for US Personal Banking common control. This position, reporting to
the US Personal Bank Common Controls Monitoring Group Manager, is a
strategic- and execution-oriented leader accountable for U.S.
Personal Personal Bank controls monitoring (i.e., testing) design,
execution and results reporting overall; and leads and directs a
team of professionals responsible for supporting this outcome.
Excellent communication skills required in order to negotiate
internally, often at a senior level. Exercises control over
resources, policy formulation and planning - including short- to
medium-term planning of actions and resources for own area and full
management responsibility for management of people and planning, to
include performance evaluation, compensation, hiring, disciplinary
actions and terminations and budget approval. -As part of said team
management, the leader must drive productivity and effectiveness
improvements, deliver the utmost quality output, continually
incorporate best practices and improvements across all Analysts'
controls monitoring work, and drive and support strategic
frameworks - e.g., digital monitoring, Citi risk frameworks,
etc.Job Responsibilities
- Establishes and oversees the application of all operational
risk policies, technology and tools, and governance processes to
create lasting controls monitoring/testing solutions.
- Independently assess risks and drive actions to address root
causes of shortcoming in controls monitoring deliverables by
challenging historical and proposed practices.
- Serves as a subject matter expert in all matters related to
controls monitoring in support of the U.S. Personal Bank
business.
- Drive productivity and effectiveness improvements, deliver the
utmost quality output, continually incorporate best practices and
improvements across all Analysts' controls monitoring work, and
drive and support strategic frameworks.
- Accountable for timely and accurate entry of all controls
monitoring test results into the Citi Risk & Controls (CR&C)
system - including awareness of all reporting deadlines.
- Accountable for design and/or adoption of a quality review
program for own team's controls testing.
- When needed, partner with the appropriate business contacts and
BCH teams (Business Control Heads) for the setup of new ARCMs
(Activity-Risk-Control-Monitoring Statements) or to execute changes
or updates to existing ARCMs.
- Coach and lead by continually driving the adoption of best
practices and improvements into all aspects of controls monitoring
work and tests - embrace learning and drive the team to include
those learnings into improvements - e.g., digital monitoring,
evidence-gathering process improvements, etc.
- Develop and maintain effective relationships with business
partners, CBORC teams and functional management.
- Support strategic projects and ad hoc requests from USPB CBORC
Centralized Monitoring team senior management, as
requested/needed.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency, as well as
effectively supervise the activity of others and create
accountability with those who fail to maintain these
standards.Qualifications
- Minimum 7-8 years controls testing and/or consumer banking
business experience, of which minimum 5 years in positions directly
related to U.S. Personal Bank in-business controls, controls
design, controls testing, or Audit of same or similar
business.Minimum 5 years of experience managing a team - direct
management preferred.---Expert-level understanding of ARA (Annual
Risk Assessment), QRA (Quarterly Risk Assessment), and MCA
(Managers Control Assessment) frameworks and
processes---Expert-level understanding of GRC (Global Risk and
Control) frameworks related to controls and controls
monitoring.---In-depth experience with tools such as CR&C (Citi
Risk and Controls), JIRA, Quest, preferred.---Advanced skills in MS
Excel and MS PowerPoint and MS SharePoint.---Proven ability to work
cross-functionally exercising leadership through influence,
persuasion and negotiation.---Exemplary thought leadership skills;
able to build and lead strategic initiatives.---Excellent
relationship management skills with the ability to influence others
and foster a sense of collaboration.---Strong execution skills with
drive for continuous improvement.---Outstanding people management
and supervisory skills.---Strong communication, written and
presentation skills---Independent thinker and able to perform a
credible challenge of the Business---Ability to produce high
quality work under rigid time constraints.---Ability to work
effectively on virtual teams---Bachelor's/University degree,
Master's degree
preferred-------------------------------------------------Job
Family Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Flower Mound , Operational Risk Senior Manager - NA CBORC, Executive , Flower Mound, Texas
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