FlowerMoundRecruiter Since 2001
the smart solution for Flower Mound jobs

Operations Director

Company: Brightstar Corp
Location: Flower Mound
Posted on: February 25, 2021

Job Description:

This role will manage operations for two key channels: 1) OEM Wholesale including Apple Care Services (ACS) and Samsung Care Plus and 2) Insurance Company Operations including the AIG SaaS product. The position will also serve as the primary relationship managers for OEM wholesale partners (Apple and Samsung) and Insurance Company partners (AIG, Zurich, Fortegra etc) including regular partnership reviews and pipeline coordination. As of 2021, there are currently five partners within the scope of this role, but that number could grow over time.

The role will serve as the business owner for relevant deliveries in addition to managing ongoing operations post delivery. The role is also accountable to ensure reasonable pricing and profitability for the relavant P&Ls, reporting on and influencing both top line and bottom line metrics for these five partners.

Under moderate supervision, lead multiple, complex projects. Internal and External customers will rely on this role to be the lead voice and business owner for these partners.

Responsibilities:

--- Serve as business owner for deliveries related to OEM and Insurance Company partners (Partners).
--- Report on and influence top line and bottom line P&L metrics for Partners
--- Evaluate competitor offerings and pricing to set future strategy for these Partners
--- Develop roadmap of our commercial service and how it will evolve over time with covered product expansion, service network expansion, and geographic expansion.
--- Coordinate the Partner's support across internal and external support networks including client operations, IT and account management, legal, accounting and program design.
--- Negotiate contracts with the Partners.
--- Participate in commercial activities including RFPs, go to market planning, product overview presentations and client discussions.
--- Collaborate with partners by collecting and analyzing data to identify opportunities for process improvement and innovation for industry best practices.
--- Conduct regular and ad hoc analysis of program and industry performance and identify program enhancement opportunities.
--- Deliver recommendations to leadership, backed by financial models and implementation plans.
--- Analyze customer feedback to improve the overall customer experience across all touchpoints.
--- Proactively communicate product roadmap, market needs, implementation plans and challenges with impacted stakeholders, both external and internal. Auto req ID 14538BR City Flower Mound State Texas Country United States of America Job Family Group Operations Job Family Operations General Management Requirements/Skills --- Bachelor's degree and 5+ years of related business experience. Preferred to have direct experience managing partnerships, products and relationships
--- Experience working with wireless and wireless partners or insurance company underwriting partnerships. SaaS management is a plus
--- Experience in product management, project management and/or the implementation of IT strategies
--- Ability to analyze data and information and translate into a recommendation
--- Demonstrated track record of relevant achievement working within the insurance, repair, wireless or extended warranty industries
--- Extensive experience with Excel, Word, Outlook, PowerPoint, and ad hoc reporting software
--- Excellent interpersonal skills and a collaborative management style.
--- Exceptional communication skills
--- Ability to maintain focus on delivering value to the customer
--- Innate curiosity and an ability to question the status quo
--- Team player; ability to persuade a wide range of stakeholders
--- Ability to travel up to 25% as required Are you a Brightstar? At Brightstar, we handle every stage of a mobile device's lifecycle for our customers-from the moment it's manufactured to trade in and re-sale, and everything in between.

This industry moves fast. But so do we. What's innovative today might become outdated tomorrow, so we have to be able to see the big picture and sweat the small details. Doing that successfully takes trust, teamwork and a knack for making the complicated simple.

We're looking for creative, quick and relentless talent to join the team. Are you one of us?

Keywords: Brightstar Corp, Flower Mound , Operations Director, Executive , Flower Mound, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Assistant Manager
Description: At Jimmy John's, we provide industry leading customer service in a clean, fun work
Company: management positions dallas
Location: Dallas
Posted on: 02/26/2021

Seasonal Care Manager RN PRN
Description: JOB SUMMARY br br The Seasonal Care Manager RN PRN will be responsible for assessing and coordinating patient care across the continuum, utilizing accepted criteria and guidelines to manage benefits (more...)
Company: Baylor Scott & White Health
Location: Midlothian
Posted on: 02/26/2021

Manager Nursing Professional Development
Description: JOB SUMMARY The Manager, Nursing Professional Development, is responsible for developing, coordinating and evaluating Hospital-wide education programs for Nursing and other professionals. Works within (more...)
Company: baylor scott e white health
Location: Waxahachie
Posted on: 02/26/2021


Senior Auditor II, Audit & Inspection Management
Description: Job Overview: Covance by Labcorp is seeking candidates for a Senior Auditor II, Audit Inspection Management. The Senior Auditor II, Audit Inspection Management can be home based anywhere within the (more...)
Company: Covance
Location: Dallas
Posted on: 02/26/2021

Physician / Other / Texas / Permanent / Associate Medical Director
Description: Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States.Reviews (more...)
Company: eviCore healthcare
Location: Dallas
Posted on: 02/26/2021

Registered Nurse Case Manager RN Hospice
Description: li Grand Prairie - TX li Dallas - TX LBJ FWY li Dallas - TX li li At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each (more...)
Company: Elara Caring
Location: Dallas
Posted on: 02/26/2021

M&A IT - Manager/ Director - Full Time role - (Top Management Consulting)
Description: Manager and Director levels br ul li 8 - 10 years of relevant consulting or industry experience, recent consulting experience is highly desired . li Strong M A IT experience covering
Company: Arth Consulting - An Executive Search Firm
Location: Dallas
Posted on: 02/26/2021

Manager
Description: Chicken Express is looking for a Head of Operations to join our team. As
Company: chicken express
Location: Waxahachie
Posted on: 02/26/2021

Assistant Transportation Manager - 3 yrs Outbound Trans EXP Required
Description: Asst Manager, Transportation br br 3901 Scientific Dr. Arlington, TX 76014 br br This position is responsible for establishing and maintaining a smooth operation of the Transportation Department (more...)
Company: McLane - Foodservice
Location: Colleyville
Posted on: 02/26/2021

Care Manager RN
Description: JOB SUMMARY br br The Care Manager RN will be responsible for assessing and coordinating patient care across the continuum, utilizing accepted criteria and guidelines to manage benefits and determine (more...)
Company: BAYLOR SCOTT & WHITE
Location: Dallas
Posted on: 02/26/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Flower Mound RSS job feeds