Front Desk Receptionist

Company: Summus Healthcare
Location: Flower Mound
Posted on: March 20, 2023

Job Description:

Summus HealthCare is looking for an experienced Front Desk Receptionist to join our amazing team! We have an opening at our Endocrinology clinic in Flower Mound, TX, and at our Behavioral Health clinic in McKinney, TX. Please select a preferred location during your screening questionnaire. As the focal point of our clinic, the Front Desk Receptionist will provide customer service and teamwork in a family-oriented environment. Some responsibilities involve answering phone calls and emails, making travel arrangements, scheduling patient appointments, managing mail and deliveries, and other assignments as needed to ensure efficient business operations. We encourage you to apply today if you're looking for a great opportunity!

Schedule:



--- 8-hour shift
--- Day shift
--- Monday to Friday

Benefits:
Eligible for excellent benefits after 60 days of work including:

--- Health insurance through BlueCross BlueShield (HMO and PPO plans)
--- Vision and dental insurance through MetLife
--- Voluntary hospital coverage, group accident coverage, whole life, term life, and specified group disease plans through Colonial Life
--- Employee Assistance Program
--- Employer-provided life/accidental death & disability and short-term disability coverage
--- Auto-enrollment in Premier's 401(k) plan after 30 days of employment
--- Paid Time Off accruals beginning on day one; available for use after 90 days
--- 9 paid holidays
--- 2 floating paid holidays after 1 year of employment
--- Annual retention bonuses
--- Competitive pay
--- Growth and development opportunities

Responsibilities:
--- Greets patients and visitors, in person or on the telephone
--- Scheduling appointments in person or by telephone
--- Keeps patient appointments on schedule by notifying providers of patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
--- Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area
--- Ensures availability of treatment information by filing and retrieving patient records
--- Maintains patient accounts by obtaining, recording, and updating personal and financial information
--- Obtains revenue by recording and updating financial information, recording, and collecting patients' charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims
--- Verify insurance benefits and obtain referrals and prior authorizations as needed
--- Helps patients in distress by responding to urgencies and emergencies
--- Protects patients' rights by maintaining the confidentiality of personal and financial information

Qualifications:
--- High school diploma/GED required
--- A minimum of two (2) years of medical front office experience is required
--- Proficiency in MS Office Suite
--- Experience using Electronic Medical Record (EMR) systems
--- Experience using multi-line phone systems
--- Experience scheduling
--- Excellent patient service and patient relationship skills
--- Detail-oriented, reliable, and efficient
--- Bilingual (Spanish) preferred

About Company:
Summus Healthcare manages primary care and specialty clinics throughout North Texas. We believe in providing patients with premier care and supporting our employees with training, mentoring, and development opportunities.

Keywords: Summus Healthcare, Flower Mound , Front Desk Receptionist, Administration, Clerical , Flower Mound, Texas