Insurance Specialist - Medical Front Office - Home Health
Company: Select Medical Corporation
Location: Flower Mound
Posted on: June 16, 2022
Baylor Scott & White Institute for Rehabilitation
Patient Service Specialist
We have a unique opportunity in our Home Health division for a
Patient Service Specialist. This position is located at our Home
Health office located in Flower Mound, TX. The ideal candidate
would have some experience with home health using HCHB (Home Care
Home Base) insurance verification and insurance authorizations.
The Patient Services Representative (PSR) is responsible for a
variety of activities related to the patient experience. The
primary tasks include rounding on patients and communicating with
them in a respectful manner, managing the patient satisfaction
survey process, providing service recovery when needed, and
collecting other positive feedback. Assists in activities that
enhance the patient experience for patients, families and visitors.
The PSR must be familiar with the policies and procedures so they
can support patients.
* High School graduate or equivalent preferred. --- Previous
experience within a healthcare customer service role preferred. ---
Requires skills in report writing, problem solving and critical
thinking. --- Requires computer literacy and the ability to utilize
additional software programs as implemented. --- Requires
experience assisting and serving a variety of diverse cultures and
Select Medical is committed to having a workforce that reflects
diversity at all levels and is an equal opportunity employer.
Qualified applicants are considered for employment, and employees
are treated during employment without regard to race, color,
religion, national origin, citizenship, age, sex, sexual
orientation, gender identity, marital status, ancestry, physical or
mental disability, veteran status, or any other characteristic
protected under applicable law.
Keywords: Select Medical Corporation, Flower Mound , Insurance Specialist - Medical Front Office - Home Health, Administration, Clerical , Flower Mound, Texas
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