Insurance Specialist - Medical Front Office - Home Health

Company: Select Medical Corporation
Location: Flower Mound
Posted on: June 16, 2022

Job Description:

Overview

Baylor Scott & White Institute for Rehabilitation

Flower Mound,Texas

Home Health

Insurance Specialist

Patient Service Specialist

Full Time

We have a unique opportunity in our Home Health division for a Patient Service Specialist. This position is located at our Home Health office located in Flower Mound, TX. The ideal candidate would have some experience with home health using HCHB (Home Care Home Base) insurance verification and insurance authorizations.

Responsibilities

The Patient Services Representative (PSR) is responsible for a variety of activities related to the patient experience. The primary tasks include rounding on patients and communicating with them in a respectful manner, managing the patient satisfaction survey process, providing service recovery when needed, and collecting other positive feedback. Assists in activities that enhance the patient experience for patients, families and visitors. The PSR must be familiar with the policies and procedures so they can support patients.

Qualifications

* High School graduate or equivalent preferred. --- Previous experience within a healthcare customer service role preferred. --- Requires skills in report writing, problem solving and critical thinking. --- Requires computer literacy and the ability to utilize additional software programs as implemented. --- Requires experience assisting and serving a variety of diverse cultures and patient populations.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Keywords: Select Medical Corporation, Flower Mound , Insurance Specialist - Medical Front Office - Home Health, Administration, Clerical , Flower Mound, Texas