RCM Sr. Specialist
Company: U.S. Oral Surgery Management
Location: Irving
Posted on: April 3, 2026
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Job Description:
Description The Sr. RCM Specialist – Credits is responsible for
resolving overdue credit and debit balances due from insurance
carriers and patients. This role ensures compliance with
organizational policies, state, and federal regulations while
auditing accounts, issuing refunds, and identifying practice trends
for process improvement. The Specialist also serves as a mentor and
resource for practices and new employees. Essential Job Duties
Review credit balances for all practices, identify trends, and
notify stakeholders with recommendations for improvement. Conduct
thorough audits of patient credit accounts; issue refunds in
compliance with company policy and applicable laws. Prioritize
workload to achieve timely and meaningful results. Ensure insurance
payments are accurate; issue adjustments in accordance with
regulations and protocol. Monitor and respond to the refund inbox
promptly. Administer all refund processes, including check refunds,
inbox management, chargebacks, and credit accounts. Mentor
practices and new employees; provide education on company
standards, insurance requirements, and compliance regulations.
Create and maintain contact notes and audit records, including
Explanation of Benefits (EOB) files. Perform additional duties as
assigned by manager or director. Qualifications and Skills
Demonstrated resourcefulness and adaptability. Ability to manage
multiple priorities with frequent interruptions. Strong oral and
written communication skills. Ability to meet deadlines
consistently. Knowledge of collection laws and regulations. Strong
problem-solving and interpersonal skills. Education and Experience
High School Diploma or equivalent required. Minimum of 2 years’
experience in a medical and/or dental Revenue Cycle environment, or
equivalent combination of education and experience. Travel
Requirements Travel is not required for this role. Physical
Requirements Prolonged periods of sitting required. Occasional
lifting and bending to carry boxes and supplies, up to 25
pounds.
Keywords: U.S. Oral Surgery Management, Flower Mound , RCM Sr. Specialist, Accounting, Auditing , Irving, Texas
